Remote Support

Remote CQC Support. Expert Help, No Site Visit Needed

Delivering the same standard of consultancy you'd expect from an on-site visit - remotely, efficiently and at a fraction of the cost.

Cost-effective

No travel costs means more of your budget goes into actual support.

No disruption

Support is delivered around your schedule, not the other way around.

Nationwide reach

Wherever you're based in the UK, you can access Rachel's expertise.

Consistent oversight

Regular remote check-ins keep your compliance strong all year round.

Service 01

CQC Compliance Audits & Governance Oversight

Independent remote governance reviews covering medication management, safeguarding, care planning, quality assurance and more, with a detailed report and clear action plan following every review.

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Service 02

Care Plan Audits

We review your care plans remotely, assessing whether documentation is accurate, person-centred and aligned with CQC expectations. Whether you use digital systems or paper records, we identify gaps, provide clear recommendations and give you a prioritised action plan to act on before your next inspection.

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Service 03

Remote Digital Care Planning Support

Hands-on remote support to improve, strengthen and develop your digital care planning records, working directly within your system to help you build documentation that evidences safe, person-centred care.

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Service 04

Online Manager Mentoring

Regular video-based 1-to-1 sessions designed to support new and existing managers with the day-to-day realities of running a CQC-registered service. Whether navigating a difficult inspection, managing a team challenge or preparing for a new role, Rachel provides honest, practical guidance.

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Service 05

Ongoing Compliance & QA Support

Our retained compliance support keeps your service inspection-ready throughout the year, not just in the run-up to a CQC visit. Regular remote check-ins, rolling document reviews and practical governance guidance mean issues are caught early and your team stays confident. Think of us as part of your extended team.

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Service 06

PIR Submittal

Specialist drafting, review and submission support for the CQC's Provider Information Return.

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Service 07

Nominated Individual Services

Experienced regulatory leadership and CQC oversight, delivered as your appointed Nominated Individual. Please note that while the majority of this service is delivered remotely, CQC requires the Nominated Individual to carry out at least monthly face-to-face visits to the service; these are included as part of the package.

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Service 08

Remote Tender & Bid Support

We provide flexible remote tender and bid support to health and social care providers across England and Wales. From tender readiness reviews and bid writing to quality response development and evidence mapping, we help you submit strong, evidence-based responses that demonstrate compliance with regulatory and commissioner requirements.

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How It Works

Simple. Straightforward. Effective.

Free Consultation

Tell us about your service and what you need. No obligation.

Tailored Plan

We agree the scope, approach and timescales together.

Remote Delivery

Audits, reviews and mentoring delivered securely online.

Report & Next Steps

Clear written report with practical recommendations and ongoing support available.

We very much consider Rachel part of our extended team, and we are genuinely grateful for her ongoing partnership and dedication.

Laura Green, Registered Manager, Chessel Support Services

Find out if remote support is right for your service.

Book a free, no-obligation consultation today.