MOCK CQC INSPECTION
Amaya Care Homes
Neena, Registered Manager
"High level of professionalism and showed great respect towards the residents, the team, visiting healthcare professionals, and families"
What They Needed
Amaya Care Homes operates a group of residential and nursing care services and required an inspector-style mock inspection to benchmark performance against CQC expectations and inform future improvement.
What We Delivered
We completed a two-day onsite mock inspection, engaging with staff and stakeholders, and produced a comprehensive report with actionable recommendations. Following the inspection, I now support Amaya Care Homes on a monthly basis with compliance and governance, providing them with a clear improvement roadmap and strengthened inspection preparedness.
Client Testimonial
"I was referred to Rachel by a trusted colleague, and I can now confidently say, based on the mock inspection she conducted at my service, that I trust her implicitly. Rachel approached the mock inspection in a manner akin to that of an official inspector. She introduced herself to the front-of-house staff, met with the manager, and clearly outlined the inspection process. Throughout her interactions, Rachel maintained a high level of professionalism and showed great respect towards the residents, the team, visiting healthcare professionals, and families involved in the mock inspection. The report generated following her two-day onsite visit was comprehensive and included actionable recommendations based on her observations, which have been instrumental in shaping our ongoing action plan. Rachel is scheduled to return to my service for a follow-up, which is an excellent aspect of the continuous support she provides.
I have also engaged Rachel for my other service and plan to utilize her expertise for annual inspections in the future. I would not hesitate to recommend Rachel to any provider in need of a mock inspection."
See How We Can Help You
We know the pressures you face as a care provider. That's why we're here to give you the expert guidance, practical tools and ongoing support you need to deliver outstanding care with confidence. From improving CQC ratings to strengthening your team's capabilities, we work alongside you every step of the way. Your service deserves the best support, and that's exactly what we provide.
Contact Us
Ready to strengthen your service? Get in touch for a free, no-obligation consultation to discuss your needs.
Our office hours are 9am-5pm- Monday to Friday, however there will always be someone to answer your questions via our contact form below.