CQC AUDIT
Chessel Support Services
Laura Green, Registered Manager
"Outstanding support and service"
What They Needed
Chessel Support Services is an independent residential service supporting adults with complex needs in Southampton. The service wanted external assurance that its governance, auditing and quality assurance processes were aligned with CQC expectations and that risks were being identified and managed proactively.
What We Delivered
We carry out regular CQC-aligned audits, providing detailed analysis, practical recommendations and ongoing guidance. This has strengthened governance systems, improved quality monitoring, increased confidence in compliance, and enhanced overall inspection readiness.
Client Testimonial
“We would like to express our sincere appreciation for the outstanding support and guidance Rachel Bedford from RHB Care Consultancy – Care Services Consultancy (Dorset) has provided to Chessel Support Services Ltd over the past few years. Rachel consistently conducts regular audits to ensure our service remains compliant with CQC standards, offering insightful analysis, practical advice, and clear recommendations that have strengthened our quality of care. Her expertise, professionalism, and willingness to support us regularly have been instrumental in helping us understand and enhance our compliance and governance practices.
Rachel’s supportive approach and commitment to excellence mean we very much consider her part of our extended team, and we are genuinely grateful for her ongoing partnership and dedication. We look forward to continuing to work with Rachel and value the positive impact she has had on our service.”
See How We Can Help You
We know the pressures you face as a care provider. That's why we're here to give you the expert guidance, practical tools and ongoing support you need to deliver outstanding care with confidence. From improving CQC ratings to strengthening your team's capabilities, we work alongside you every step of the way. Your service deserves the best support, and that's exactly what we provide.
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Our office hours are 9am-5pm- Monday to Friday, however there will always be someone to answer your questions via our contact form below.